Is customer service important to you?

If so, you should that ASC Partners was honored to receive the Acumatica Service Excellence Award at the Acumatica 2017 Summit that was held in San Diego at the end of January. We’re especially proud because this award acknowledges the high standards we have always set for customer service. Excellence in customer service is the hallmark of our company and a goal we strive to achieve in every interaction with our clients – every day.

For example, Arcadia selected ASC Partners to migrate from a legacy accounting system to a private cloud solution with Acumatica. The implementation included data conversion, training and some minor customizations. Arcadia also opted to use an Acumatica ISV solution for laser check printing.

“ASC Partners took the reins for Arcadia when we were converting to a new GL software. With their knowledge and preparedness, we were able to convert to a new GL system in less than 3 months.”
Matt Burchi – Chief Financial Officer

Knowledge and preparedness are the key terms in Arcadia’s testimonial. This speaks not only to our superior implementation process, but to ASC Partners’ ongoing commitment to prompt and reliable customer service.

You can read all about Our Approach which includes a thorough Business Process Review to ensure that we have an in-depth understanding of your operations. Based on decades of experience, our team has created efficient processes that allow for well-planned, well-managed and well-designed implementation strategies. This allows us to make your transition to a new ERP (Enterprise Resource Planning), financial management system, as smooth as possible. With ongoing training and support, your team and your company will flourish on Acumatica.

If you’re struggling to stay competitive and keep up with the newest technologies that will be the instruments for your company’s success, we look forward to speaking with you soon. You can contact us online or just pick up the phone and talk to us at 888-622-1718.